Privacy Policy

Last Updated: September 2026

At Rumi Apparel, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using the Rumi Apparel website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name

• Email address

• Phone number

• Billing and delivery address

• Order and purchase details

• Payment-related information

• Account login information, where applicable

• Messages or information you provide when contacting us

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, and website usage information.

2. How We Use Your Information

We may use your personal information to:

• Process and deliver your orders

• Confirm and manage purchases

• Contact you regarding your order

• Process payments and refunds

• Provide customer support

• Handle returns and exchanges

• Improve our products, services, and website

• Prevent fraudulent or unauthorized activities

• Send important service-related communications

• Send promotional or marketing communications where permitted

3. Payment Information

Payments may be processed through third-party payment providers.

Rumi Apparel does not intend to store complete payment card details on its own servers. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing or promotional content

You can adjust or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We may share necessary information with trusted third parties when required to provide our services, including:

• Courier and delivery companies

• Payment processing providers

• Website hosting and technology providers

• Customer support or service providers

• Analytics and marketing service providers

We only share information where reasonably necessary for the relevant service or business purpose.

We may also disclose information where required by applicable law, legal proceedings, or a lawful request from an authorized authority.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Marketing Communications

With your permission, or where permitted by applicable law, we may send you information about new products, collections, promotions, discounts, and special offers.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

Rumi Apparel is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any third-party website you visit.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

Requests can be made using the contact details provided below.

12. Changes to This Privacy Policy

Rumi Apparel may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

By using the Rumi Apparel website, you acknowledge that you have read and understood this Privacy Policy.