Terms & Conditions

Last Updated: September 2026

Welcome to Rumi Apparel. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Rumi Apparel reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will become effective once published on this website.

By continuing to use our website after changes are posted, you agree to the updated terms.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and prices displayed on our website are accurate.

However, slight differences in color may occur due to screen settings, lighting, photography, or device displays.

Rumi Apparel reserves the right to correct any errors, inaccuracies, or omissions and to update product information at any time.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to modify prices, offers, discounts, and promotions at any time.

In the event of an incorrect price being displayed due to a technical or human error, Rumi Apparel reserves the right to cancel the affected order and issue a refund where applicable.

4. Orders & Order Confirmation

Placing an order through our website constitutes a request to purchase the selected products.

Once your order is placed, you may receive an order confirmation through the contact information provided by you.

Rumi Apparel reserves the right to accept, decline, cancel, or limit an order for any reason, including product availability, pricing errors, payment issues, or suspected fraudulent activity.

5. Payment

Customers are responsible for providing accurate payment and billing information.

For Cash on Delivery (COD) orders, payment must be made at the time of delivery.

For prepaid orders, the payment must be successfully processed before the order is dispatched.

6. Shipping & Delivery

We aim to process and dispatch orders within the estimated processing time mentioned on our website.

Delivery times may vary depending on the customer's location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Rumi Apparel is not responsible for delays caused by courier companies or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products must generally be returned in their original condition, unused, unworn, unwashed, and with all original tags and packaging intact.

Certain products may not be eligible for return or exchange due to hygiene, customization, or other applicable restrictions.

Please review our Return & Exchange Policy before placing an order.

8. Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been shipped, cancellation may no longer be possible.

Rumi Apparel reserves the right to cancel an order due to product unavailability, incorrect pricing, payment problems, incomplete information, or other legitimate reasons.

9. Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including:

• Full name

• Delivery address

• Phone number

• Email address

• Payment information, where applicable

Rumi Apparel will not be responsible for delivery problems resulting from incorrect or incomplete information provided by the customer.

10. Website Usage

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website or systems.

• Copy, reproduce, or distribute website content without permission.

• Interfere with the security or functionality of the website.

• Use automated systems to collect or copy website content without authorization.

11. Intellectual Property

All content available on the Rumi Apparel website, including but not limited to:

• Logos

• Brand name

• Product photographs

• Graphics

• Text

• Designs

• Website layout

• Videos

• Marketing materials

is owned by or licensed to Rumi Apparel and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

12. Promotions & Discounts

Promotional offers, discount codes, and special campaigns may be subject to additional terms and conditions.

Rumi Apparel reserves the right to modify, suspend, or cancel any promotion at any time.

Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics services, or other service providers.

The use of such services may be subject to the respective third party's terms and policies.

14. Limitation of Liability

Rumi Apparel will make reasonable efforts to maintain accurate product information and reliable website functionality.

However, we are not liable for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, technical failures, courier delays, natural disasters, or other unforeseen events.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these terms shall be handled in accordance with the applicable laws and jurisdiction of Pakistan.

17. Contact Us

If you have any questions regarding these Terms & Conditions, orders, returns, or other matters, please contact us through the contact details provided on our website.

 

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By using the Rumi Apparel website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.